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Government and Community Relations: Building Key Stakeholder Relations

  • Overview ImageOverview
  • Outline ImageCourse Outline
  • Scheduled ImageScheduled Dates

Course Overview

In today's rapidly evolving business environment, effective stakeholder management is essential for building sustainable relationships and driving organizational success. Leaders, managers, and executives must navigate complex interactions with diverse groups, including government bodies, community organizations, public sector agencies, and private corporations. The ability to forge, nurture, and manage intense, trust-based relationships has become a key competency for professionals across all industries.

This course is designed to empower participants with the essential skills to manage and engage with internal and external stakeholders effectively. By understanding the dynamics of stakeholder interactions and mastering communication, negotiation, and collaboration techniques, participants can develop and implement strategic approaches for stakeholder engagement. The course covers various topics, including policy analysis, data collection, leadership skills, emotional intelligence, and successful advocacy. Participants will also learn how to influence stakeholders without authority, resolve conflicts, and create win-win solutions for all parties involved.

Objective:

By the end of this course, participants will be able to:

  • Strengthen relationships: Build trust and rapport and effectively manage stakeholder expectations to gain their buy-in and ensure long-term engagement.
  • Negotiate and influence: Develop advanced negotiation skills to persuade, influence, and collaborate with internal and external stakeholders, particularly in contexts involving government and community relations.
  • Develop communication strategies: Identify, plan, and execute tailored communication strategies that resonate with diverse stakeholder groups, ensuring clear and impactful messaging.
  • Resolve conflicts and navigate organizational politics: Understand and navigate the complexities of organizational dynamics to manage and resolve conflicts, balancing competing priorities and demands.
  • Track and monitor stakeholder expectations: Implement robust tracking and reporting systems to monitor the achievement of stakeholder expectations, ensuring progress is continuously assessed and communicated.
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Course Outline

Day 1: Course Content: Stakeholders Engagement Process

  • Essentials of Stakeholders Management – Skills and Competencies with Government, Communities, and Corporations
  • Cooperate, work together, join forces and team up – what is the strategy?
  • Identifying, anticipating, and analysing Stakeholder’s requirements, demands and needs
  • Managing tricky, complex, complicated, challenged and difficult Stakeholders
  • The Stakeholders Prioritisation Game – Ramping Up and Ramping Down
  • How to manage stakeholders’ expectations that can’t be managed effectively
  • Strong and confident stakeholders’ relationships to ensure increased success

Day 2: Building Strategic Relationships

  • How to build and manage key relationships within a stakeholder group
  • Qualifying and managing key influencers accurately
  • Producing a ‘relationship matrix’ for each account quickly and easily
  • How best to approaching and developing new contacts?
  • Developing a coach or advocate in every client site pro-actively

Day 3: Influencing Skills when Working with Stakeholders

  • How to integrate your business style and solutions with the stakeholder’s needs and processes
  • Getting your message and strategy across to Government, Community and C-level contacts
  • Being able to better anticipate, identify, create, and develop opportunities within a group.
  • Knowing your personalised value message: Differentiating your solutions clearly and accurately with customer/client-matched value statements.
  • Tools, techniques, and principles of influence.

Day 4: Communication and Negotiation with Emotional Intelligence

  • Effective Communication and Emotional Intelligence
  • Emotional Manager instead of Program/Project/Functional/Capability Lead Manager
  • Effective Convincing, Persuading and Influencing techniques
  • Collaborative and Coordinated skills – achieving commitment and consistency
  • Compromise and Concession middle point
  • Win to Win and Win to Lose
  • Stakeholders Relationship game and rapport

Day 5: Teamwork and Time Management for Stakeholder Relationship Building

  • Working with other stakeholders inside and outside your organisation to achieve your account goals
  • Managing and working with a virtual team and creating cross-departmental communication loops
  • Managing your time and stakeholders effectively on a daily basis
  • Setting priorities, goals and account objectives for stakeholder relationship building.
  • Action plan

 

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Schedule & Fees

3 For 2Offer

Get the most out of group training with our special discount! Register 3 of your participants together on the same course and only pay for 2.

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London

$5,300


Duration: 5 Days

date: 30 Jun - 04 Jul 2025

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London

London

$5,300


Duration: 5 Days

date: 20 - 24 Oct 2025

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  • Sustainability and CSR

Government and Community Relations: Building Key Stakeholder Relations

Duration:5 Days

date:30 Jun - 04 Jul 2025

London

London

$5,300


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Frequently Asked Questions

How can training courses be used as a company benefit?

Training is hugely beneficial to both yourself and your company. It enables you to employ new technologies, increases your productivity and enables you to be more autonomous. Have a look here at our infographic on the importance of training and development!

How often do you update your course content to ensure relevancy?

Our course content is constantly reviewed and updated to ensure we stay up to date with all the latest trends. After every course is completed we review the feedback and improve the material where necessary.

Do you keep your classroom environment and instructional methodologies current with today’s real-world workplace?

Yes, we focus our training on ‘real-world’ scenarios and our trainers are all highly experienced and skilled in their relevant fields.

Are your courses eligible for professional certification?

Yes, we offer certification with all our courses, every course is entitled to CPD (Continuous Professional Development) hours which you can put towards your professional portfolio.

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Government and Community Relations: Building Key Stakeholder Relations

  • United KingdomLondon
  • calendar30 Jun - 04 Jul 2025
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  • United KingdomLondon
  • 30 Jun - 04 Jul 2025
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