Explore Government and Community Relations Course

Overview
Course Outline
Scheduled Dates

Course Overview

In today's rapidly evolving business environment, effective stakeholder management is essential for building sustainable relationships and driving organizational success. Leaders, managers, and executives must navigate complex interactions with diverse groups, including government bodies, community organizations, public sector agencies, and private corporations. The ability to forge, nurture, and manage intense, trust-based relationships has become a key competency for professionals across all industries.

This course is designed to empower participants with the essential skills to manage and engage with internal and external stakeholders effectively. By understanding the dynamics of stakeholder interactions and mastering communication, negotiation, and collaboration techniques, participants can develop and implement strategic approaches for stakeholder engagement. The course covers various topics, including policy analysis, data collection, leadership skills, emotional intelligence, and successful advocacy. Participants will also learn how to influence stakeholders without authority, resolve conflicts, and create win-win solutions for all parties involved.

Objective:

By the end of this course, participants will be able to:

Strengthen relationships: Build trust and rapport and effectively manage stakeholder expectations to gain their buy-in and ensure long-term engagement.
Negotiate and influence: Develop advanced negotiation skills to persuade, influence, and collaborate with internal and external stakeholders, particularly in contexts involving government and community relations.
Develop communication strategies: Identify, plan, and execute tailored communication strategies that resonate with diverse stakeholder groups, ensuring clear and impactful messaging.
Resolve conflicts and navigate organizational politics: Understand and navigate the complexities of organizational dynamics to manage and resolve conflicts, balancing competing priorities and demands.
Track and monitor stakeholder expectations: Implement robust tracking and reporting systems to monitor the achievement of stakeholder expectations, ensuring progress is continuously assessed and communicated.

Course Outline

Day 1: Course Content: Stakeholders Engagement Process

Essentials of Stakeholders Management – Skills and Competencies with Government, Communities, and Corporations
Cooperate, work together, join forces and team up – what is the strategy?
Identifying, anticipating, and analysing Stakeholder’s requirements, demands and needs
Managing tricky, complex, complicated, challenged and difficult Stakeholders
The Stakeholders Prioritisation Game – Ramping Up and Ramping Down
How to manage stakeholders’ expectations that can’t be managed effectively
Strong and confident stakeholders’ relationships to ensure increased success

Day 2: Building Strategic Relationships

How to build and manage key relationships within a stakeholder group
Qualifying and managing key influencers accurately
Producing a ‘relationship matrix’ for each account quickly and easily
How best to approaching and developing new contacts?
Developing a coach or advocate in every client site pro-actively

Day 3: Influencing Skills when Working with Stakeholders

How to integrate your business style and solutions with the stakeholder’s needs and processes
Getting your message and strategy across to Government, Community and C-level contacts
Being able to better anticipate, identify, create, and develop opportunities within a group.
Knowing your personalised value message: Differentiating your solutions clearly and accurately with customer/client-matched value statements.
Tools, techniques, and principles of influence.

Day 4: Communication and Negotiation with Emotional Intelligence

Effective Communication and Emotional Intelligence
Emotional Manager instead of Program/Project/Functional/Capability Lead Manager
Effective Convincing, Persuading and Influencing techniques
Collaborative and Coordinated skills – achieving commitment and consistency
Compromise and Concession middle point
Win to Win and Win to Lose
Stakeholders Relationship game and rapport

Day 5: Teamwork and Time Management for Stakeholder Relationship Building

Working with other stakeholders inside and outside your organisation to achieve your account goals
Managing and working with a virtual team and creating cross-departmental communication loops
Managing your time and stakeholders effectively on a daily basis
Setting priorities, goals and account objectives for stakeholder relationship building.
Action plan

Schedule & Fees

3 For 2Offer

Get the most out of group training with our special discount! Register 3 of your participants together on the same course and only pay for 2.

Select Month

All
June
October
December

Location

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Barcelona
London

London

$5,300

Duration: 5 Days

date: 30 Jun - 04 Jul 2025

London

$5,300

Duration: 5 Days

date: 20 - 24 Oct 2025

Barcelona

$5,300

Duration: 5 Days

date: 08 - 12 Dec 2025

Sustainability and CSR

Government and Community Relations: Building Key Stakeholder Relations

Duration:5 Days

date:30 Jun - 04 Jul 2025

London

$5,300

Questions? Speak to our
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Siham Ziyadi

sales@londontfe.com

+44 2071836657

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Employees of professional or formally regulated bodies are generally expected to have CPD accredited training. This type of accreditation ensures that the training is knowledgeable, informed and constantly updated. It ensures our standards as a company are kept high and consistent.

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