Operational Excellence

Overview
Course Outline
Scheduled Dates

Course Overview

Operations management is concerned with the ways of achieving the most effective and efficient use of an organization’s resources, such as its financial and human resources, its capital resources and its raw materials.

Although operations management is often a specialist business function, many of the ideas and techniques of operations management presented on this course are likely to be of value to any manager in any business.

This course will provide you with the skills and tools needed to manage your operation efficiently and effectively. Many case studies will be discussed during this practical course that will bring the theory to life.

Objective:

By the end of this interactive training programme, you will be able to:

Develop a strategy for your operation
Manage quality effectively
Design and manage processes
Manage inventories effectively
Plan material requirement efficiently
Apply useful new tools and models to improve planning and decision making

Course Outline

Module 1 - Operations Strategy

Developing Your Mission and Strategy
Achieving Competitive Advantage
The Ten Strategic Operations Management Decisions
Global Operations Strategy

Module 2 - Managing Quality

Quality and Strategy
Defining Quality
International Quality Standards
Total Quality Management (TQM)
TQM Tools
The Role of Inspection
TQM and Service
SPC (Statistical Process Control)

Module 3 - Process Strategy

Four Process Strategies
Process Analysis and Design
Service Process Design
Equipments and Technology Selection
Production Technology
Process Reengineering
Capacity Planning

Module 4 - Inventory Management

Functions of Inventory
Inventory Management
Inventory Models
Inventory Models for Independent Demand

Module 5 - Aggregate Management

The Planning Process
The Nature of Aggregate Planning
Aggregate Planning Strategies
Methods for Aggregate Planning
Aggregate Planning in Service

Module 6 - Material Requirements Planning (MRP)

Dependent Inventory requirements
MRP Structure
MRP Management
Lot Sizing Techniques
Extension of MRP
MRP in Service
Distribution Resource Planning (DRP)
Enterprise Resource Planning (ERP)

Module 7 - Lean and Six Sigma Production

What is Lean 6 Sigma
DMAIC Process

Module 8 - Decision Making Tools

The Decision Process in Operations
Fundamentals of Decision Making
Decision Tables
Decision Trees

Schedule & Fees

3 For 2Offer

Get the most out of group training with our special discount! Register 3 of your participants together on the same course and only pay for 2.

Select Month

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January
March
April
July
October

Location

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Amsterdam
Dubai
Frankfurt
London

Dubai

$4,900

Duration: 5 Days

date: 06 - 10 Jan 2025

Frankfurt

$5,300

Duration: 5 Days

date: 03 - 07 Mar 2025

Amsterdam

$5,300

Duration: 5 Days

date: 07 - 11 Apr 2025

London

$4,900

Duration: 5 Days

date: 07 - 11 Jul 2025

London

$4,900

Duration: 5 Days

date: 06 - 10 Oct 2025

Leadership and Management

Operational Excellence

Duration:5 Days

date:06 - 10 Jan 2025

Dubai

$4,900

Questions? Speak to our
friendly training advisor

Siham Ziyadi

sales@londontfe.com

+44 2071836657

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CPD Standards

Employees of professional or formally regulated bodies are generally expected to have CPD accredited training. This type of accreditation ensures that the training is knowledgeable, informed and constantly updated. It ensures our standards as a company are kept high and consistent.

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Why Choose London Training For Excellence?

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Tailored

We customise our courses to suit your personal learning needs
Quality

Our courses are delivered by highly experienced industry experts
Recognition

All our courses are accredited by the CPD Standards Agency

Frequently Asked Questions

How can training courses be used as a company benefit?

Training is hugely beneficial to both yourself and your company. It enables you to employ new technologies, increases your productivity and enables you to be more autonomous. Have a look here at our infographic on the importance of training and development!

How often do you update your course content to ensure relevancy?

Our course content is constantly reviewed and updated to ensure we stay up to date with all the latest trends. After every course is completed we review the feedback and improve the material where necessary.

Do you keep your classroom environment and instructional methodologies current with today’s real-world workplace?

Yes, we focus our training on ‘real-world’ scenarios and our trainers are all highly experienced and skilled in their relevant fields.

Are your courses eligible for professional certification?

Yes, we offer certification with all our courses, every course is entitled to CPD (Continuous Professional Development) hours which you can put towards your professional portfolio.

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