Business Process Management

Day 1: Introduction to Business Process Management (BPM)

• Exploring the fundamentals and objectives of Business Process Management
• Understanding BPM implementation strategies for effective process control
• Aligning business processes with IT functions to enhance performance
• Differentiating between BPM and BPMS (Business Process Management Systems)

Day 2: Process Governance and Modelling Techniques

• Integrating governance frameworks with overall business strategy
• Modelling business processes using BPMN (Business Process Model and Notation)
• Managing faults and exceptions within process workflows
• Defining events and triggers in process models for efficiency

Day 3: Business Rules and Service Integration

• Developing and applying effective business rules to guide operations
• Understanding BPM's role as an enabler of Service-Oriented Architecture (SOA)
• Exploring essential services and application frontends in BPM systems
• Measuring performance through key process metrics and indicators

Day 4: BPM System Architecture and Performance Measurement

• Assessing the impact of BPM on organisational performance and outcomes
• Defining and applying effective metrics to track process success
• Understanding the architecture of BPM systems, including core features
• Exploring integration tools for Enterprise Application Integration (EAI) and Business-to-Business (B2B) processes

Day 5: Planning and Executing BPM Projects

• Choosing the appropriate BPM approach to meet project objectives
• Scoping business rules and defining project parameters before initiation
• Developing a structured plan for implementing BPM projects successfully
• Building a roadmap to attach business rules and optimise process models