Quality and Productivity Management Course

Overview
Course Outline
Scheduled Dates

Course Overview

Quality and Productivity Management are intertwined concepts crucial to an organisation's success. This course delves deep into understanding, measuring, and improving using contemporary tools and techniques that translate into tangible results.

By the end of this intensive program, participants will be adept at merging quality assurance with productivity management, leading to heightened operational efficiency and business excellence.

Objective:

To understand the concept of TQM soft skills for managing, controlling and improving organisational quality.
To evaluate the skills and resources needed to implement TQM processes, particularly on soft skills for achieving world-class standards.
To develop their skills in using quality tools for data analysis.
To improve their Knowledge of alternative quality measures.
To improve their ability to use quality measurement and control tools and to identify quality improvement opportunities.
To improve their ability to develop an integrated plan to improve quality and create the required awareness for its success.

Course Outline

Day 1: Introduction to TQM soft skills:

Development of TQM practices.
Stages of quality management.
Barriers to quality achievement.
Quality cost & customer satisfaction.
Achieving world-class standards.
Competitive advantage through TQM.

Day 2: Principles:

Quality Management concepts.
How to be customer-focused.
Ensuring customer feedback.
Defining ‘Best Value’ in public service.
Ensuring employee feedback.

Day 3: Processes:

Elements of quality management.
Selection of quality criteria.
Quality measurement processes.
Statistical quality control.
Quality assurance planning.
Continuous improvement planning.

Day 4: Implementation:

Quality approval certification.
Implementation processes.
Quality audit procedure.
Use of diagrams in quality systems.
TQM cost-benefit comparisons.
Priority setting in correcting defects.

Day 5: Success Strategies:

Need for committed leadership.
Overcoming resistance to change.
Building multi-skilled TQM teams.
Coordinating TQM processes.
Setting up a work centered TQM project.

Schedule & Fees

3 For 2Offer

Get the most out of group training with our special discount! Register 3 of your participants together on the same course and only pay for 2.

Select Month

All
June
November

Location

All
London

London

$5,900

Duration: 5 Days

date: 02 - 06 Jun 2025

London

$5,900

Duration: 5 Days

date: 03 - 07 Nov 2025

Quality and Productivity

Modern Techniques of Quality and Productivity Management

Duration:5 Days

date:02 - 06 Jun 2025

London

$5,900

Questions? Speak to our
friendly training advisor

Siham Ziyadi

sales@londontfe.com

+44 2071836657

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CPD Standards

Employees of professional or formally regulated bodies are generally expected to have CPD accredited training. This type of accreditation ensures that the training is knowledgeable, informed and constantly updated. It ensures our standards as a company are kept high and consistent.

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Why Choose London Training For Excellence?

Reliability

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Support

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Tailored

We customise our courses to suit your personal learning needs
Quality

Our courses are delivered by highly experienced industry experts
Recognition

All our courses are accredited by the CPD Standards Agency

Frequently Asked Questions

How can training courses be used as a company benefit?

Training is hugely beneficial to both yourself and your company. It enables you to employ new technologies, increases your productivity and enables you to be more autonomous. Have a look here at our infographic on the importance of training and development!

How often do you update your course content to ensure relevancy?

Our course content is constantly reviewed and updated to ensure we stay up to date with all the latest trends. After every course is completed we review the feedback and improve the material where necessary.

Do you keep your classroom environment and instructional methodologies current with today’s real-world workplace?

Yes, we focus our training on ‘real-world’ scenarios and our trainers are all highly experienced and skilled in their relevant fields.

Are your courses eligible for professional certification?

Yes, we offer certification with all our courses, every course is entitled to CPD (Continuous Professional Development) hours which you can put towards your professional portfolio.

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