Quality and Productivity Management Course

Overview
Course Outline
Scheduled Dates

Course Overview

Quality and Productivity Management are intertwined concepts crucial to an organisation's success. This course delves deep into understanding, measuring, and improving using contemporary tools and techniques that translate into tangible results.

By the end of this intensive program, participants will be adept at merging quality assurance with productivity management, leading to heightened operational efficiency and business excellence.

Objective:

To understand the concept of TQM soft skills for managing, controlling and improving organisational quality.
To evaluate the skills and resources needed to implement TQM processes, particularly on soft skills for achieving world-class standards.
To develop their skills in using quality tools for data analysis.
To improve their Knowledge of alternative quality measures.
To improve their ability to use quality measurement and control tools and to identify quality improvement opportunities.
To improve their ability to develop an integrated plan to improve quality and create the required awareness for its success.

Course Outline

Day 1: Introduction to TQM soft skills

Development of TQM practices.
Stages of quality management.
Barriers to quality achievement.
Quality cost & customer satisfaction.
Achieving world-class standards.
Competitive advantage through TQM.

Day 2: Principles

Quality Management concepts.
How to be customer-focused.
Ensuring customer feedback.
Defining ‘Best Value’ in public service.
Ensuring employee feedback.

Day 3: Processes

Elements of quality management.
Selection of quality criteria.
Quality measurement processes.
Statistical quality control.
Quality assurance planning.
Continuous improvement planning.

Day 4: Implementation

Quality approval certification.
Implementation processes.
Quality audit procedure.
Use of diagrams in quality systems.
TQM cost-benefit comparisons.
Priority setting in correcting defects.

Day 5: Success Strategies

Need for committed leadership.
Overcoming resistance to change.
Building multi-skilled TQM teams.
Coordinating TQM processes.
Setting up a work centered TQM project.

Schedule & Fees

3 For 2Offer

Get the most out of group training with our special discount! Register 3 of your participants together on the same course and only pay for 2.

Select Month

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May
June
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Location

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Frankfurt
Istanbul
London

Istanbul

$5,900

Duration: 5 Days

date: 05 - 09 May 2025

London

$5,900

Duration: 5 Days

date: 16 - 20 Jun 2025

Frankfurt

$5,900

Duration: 5 Days

date: 11 - 15 Aug 2025

London

$5,900

Duration: 5 Days

date: 24 - 28 Nov 2025

Quality and Productivity

Modern Techniques of Quality and Productivity Management

Rating: 5/5

Duration:5 Days

date:05 - 09 May 2025

Istanbul

$5,900

Questions? Speak to our
friendly training advisor

Siham Ziyadi

sales@londontfe.com

+44 2071836657

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CPD Standards

Employees of professional or formally regulated bodies are generally expected to have CPD accredited training. This type of accreditation ensures that the training is knowledgeable, informed and constantly updated. It ensures our standards as a company are kept high and consistent.

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Recognition

All our courses are accredited by the CPD Standards Agency

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