Claims Management & Negotiating Win-Win Settlements

Overview
Course Outline
Scheduled Dates

Course Overview

Effective contract administration is vital for successful business operations across all industries in today's fast-paced business environment. This 5-day intensive training equips participants with the essential skills to manage contracts from initiation to completion. Participants will learn core principles, risk mitigation, cost control, and dispute resolution. The course covers documenting requirements, managing variations, handling claims, and utilising negotiation, mediation, and arbitration. Participants will also gain insights into budgeting, value tracking, and achieving win-win settlements. Through practical exercises and case studies, participants will develop expertise to manage contracts effectively and drive successful business outcomes.

Objective:

By the end of the course, you should be able to:

Introduction to contract administration
Learn the Contract administration process during the design, tender, and construction stages.
Gain knowledge on handling contract claims.
Understand the Dispute resolution methods in construction contracts
Learn how to cost control better with proper contract administration
Know the Mistakes to avoid in the contract administration process
Understand the essentials for proper contract administration
Know how to effectively negotiate for successful contract administration

Course Outline

Day 1: Contract Foundations and Design Stage

Introduction to Contract Administration: Definitions, types, and roles.
Design Stage Contract Management: Reviewing documents and managing changes.
Understanding Contractual Implications: Identifying potential issues.
Communication and Documentation: Essential practices.

Day 2: Tender and Contract Documentation

Tender Stage Administration: Preparation, evaluation, and selection.
Contract Documentation Essentials: Clauses, schedules, and records.
Pre-Contract Negotiations: Managing terms and agreements.
Document Control and Record Keeping: Best practices.

Day 3: Construction Stage and Claims

Construction Stage Management: Progress, variations, and compliance.
Claims Preparation and Submission: Understanding the process.
Claims Evaluation and Negotiation: Managing disputes effectively.
Time Extensions and Liquidated Damages: Impact and management.

Day 4: Dispute Resolution and Cost Control

Dispute Resolution Methods: Negotiation, mediation, and arbitration.
Cost Control Strategies: Budgeting, variations, and documentation.
Managing Variations and Change Orders: Impact on project costs.
Earned Value Management: Tracking and controlling project value.

Day 5: Negotiation and Best Practices

Negotiating Win-Win Settlements: Strategies and techniques.
Mistakes to Avoid: Common errors in contract administration.
Essentials for Proper Administration: Communication and documentation.
Course review and Action Planning: Applying learned skills.

Schedule & Fees

3 For 2Offer

Get the most out of group training with our special discount! Register 3 of your participants together on the same course and only pay for 2.

Select Month

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August
November

Location

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London

London

$5,300

Duration: 5 Days

date: 25 - 29 Aug 2025

London

$5,300

Duration: 5 Days

date: 17 - 21 Nov 2025

Contract and Project Management

Contract Administration, Claims Management and Negotiating Win-Win Settlements

Rating: 5/5

Duration:5 Days

date:25 - 29 Aug 2025

London

$5,300

Questions? Speak to our
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Maisa Abed

sales@londontfe.com

+44 2071836657

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CPD Standards

Employees of professional or formally regulated bodies are generally expected to have CPD accredited training. This type of accreditation ensures that the training is knowledgeable, informed and constantly updated. It ensures our standards as a company are kept high and consistent.

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Quality

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Recognition

All our courses are accredited by the CPD Standards Agency

Frequently Asked Questions

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Training is hugely beneficial to both yourself and your company. It enables you to employ new technologies, increases your productivity and enables you to be more autonomous. Have a look here at our infographic on the importance of training and development!

How often do you update your course content to ensure relevancy?

Our course content is constantly reviewed and updated to ensure we stay up to date with all the latest trends. After every course is completed we review the feedback and improve the material where necessary.

Do you keep your classroom environment and instructional methodologies current with today’s real-world workplace?

Yes, we focus our training on ‘real-world’ scenarios and our trainers are all highly experienced and skilled in their relevant fields.

Are your courses eligible for professional certification?

Yes, we offer certification with all our courses, every course is entitled to CPD (Continuous Professional Development) hours which you can put towards your professional portfolio.

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