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Operational Excellence

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  • Overview ImageOverview
  • Outline ImageCourse Outline
  • Scheduled ImageScheduled Dates

Course Overview

Operations management is concerned with the ways of achieving the most effective and efficient use of an organization’s resources, such as its financial and human resources, its capital resources and its raw materials.
 
Although operations management is often a specialist business function, many of the ideas and techniques of operations management presented on this course are likely to be of value to any manager in any business.
 
This course will provide you with the skills and tools needed to manage your operation efficiently and effectively. Many case studies will be discussed during this practical course that will bring the theory to life.

Objective:

By the end of this interactive training programme, you will be able to:

  • Develop a strategy for your operation
  • Manage quality effectively
  • Design and manage processes
  • Manage inventories effectively
  • Plan material requirement efficiently
  • Apply useful new tools and models to improve planning and decision making
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Course Outline

Module 1 - Operations Strategy 

  • Developing Your Mission and Strategy
  • Achieving Competitive Advantage 
  • The Ten Strategic Operations Management Decisions 
  • Global Operations Strategy

Module 2 -  Managing Quality 

  • Quality and Strategy 
  • Defining Quality 
  • International Quality Standards 
  • Total Quality Management (TQM) 
  • TQM Tools 
  • The Role of Inspection 
  • TQM and Service 
  • SPC (Statistical Process Control) 

Module 3 - Process Strategy 

  • Four Process Strategies 
  • Process Analysis and Design 
  • Service Process Design 
  • Equipments and Technology Selection 
  • Production Technology 
  • Process Reengineering 
  • Capacity Planning 

Module 4 - Inventory Management

  • Functions of Inventory 
  • Inventory Management 
  • Inventory Models 
  • Inventory Models for Independent Demand 

Module 5 - Aggregate Management 

  • The Planning Process 
  • The Nature of Aggregate Planning 
  • Aggregate Planning Strategies 
  • Methods for Aggregate Planning 
  • Aggregate Planning in Service 

Module 6 - Material Requirements Planning (MRP) 

  • Dependent Inventory requirements 
  • MRP Structure 
  • MRP Management 
  • Lot Sizing Techniques 
  • Extension of MRP 
  • MRP in Service 
  • Distribution Resource Planning (DRP) 
  • Enterprise Resource Planning (ERP) 

Module 7 - Lean and Six Sigma Production

  • What is Lean 6 Sigma 
  • DMAIC Process 

Module 8 - Decision Making Tools 

  • The Decision Process in Operations 
  • Fundamentals of Decision Making 
  • Decision Tables 
  • Decision Trees
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Schedule & Fees

3 For 2Offer

Get the most out of group training with our special discount! Register 3 of your participants together on the same course and only pay for 2.

Select Month

  • All
  • January
  • March
  • April
  • July
  • October

Location

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  • Amsterdam amsterdam icon
  • Dubai dubai icon
  • Frankfurt frankfurt icon
  • London london icon
Dubai

Dubai

$4,900


Duration: 5 Days

date: 06 - 10 Jan 2025

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Frankfurt

Frankfurt

$5,300


Duration: 5 Days

date: 03 - 07 Mar 2025

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Amsterdam

Amsterdam

$5,300


Duration: 5 Days

date: 07 - 11 Apr 2025

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London

London

$4,900


Duration: 5 Days

date: 07 - 11 Jul 2025

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London

London

$4,900


Duration: 5 Days

date: 06 - 10 Oct 2025

Register Now
  • Leadership and Management

Operational Excellence

Duration:5 Days

date:06 - 10 Oct 2025

London

London

$4,900


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Why Choose London Training For Excellence?

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    We will never cancel a confirmed booking

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    Tailored

    We customise our courses to suit your personal learning needs

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    Quality

    Our courses are delivered by highly experienced industry experts

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    Recognition

    All our courses are accredited by the CPD Standards Agency

Frequently Asked Questions

How can training courses be used as a company benefit?

Training is hugely beneficial to both yourself and your company. It enables you to employ new technologies, increases your productivity and enables you to be more autonomous. Have a look here at our infographic on the importance of training and development!

How often do you update your course content to ensure relevancy?

Our course content is constantly reviewed and updated to ensure we stay up to date with all the latest trends. After every course is completed we review the feedback and improve the material where necessary.

Do you keep your classroom environment and instructional methodologies current with today’s real-world workplace?

Yes, we focus our training on ‘real-world’ scenarios and our trainers are all highly experienced and skilled in their relevant fields.

Are your courses eligible for professional certification?

Yes, we offer certification with all our courses, every course is entitled to CPD (Continuous Professional Development) hours which you can put towards your professional portfolio.

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Operational Excellence

  • United KingdomLondon
  • calendar06 - 10 Oct 2025
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  • United KingdomLondon
  • 06 - 10 Oct 2025
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