Operational Excellence

Overview
Course Outline
Scheduled Dates

Course Overview

Operations management is concerned with the ways of achieving the most effective and efficient use of an organization’s resources, such as its financial and human resources, its capital resources and its raw materials.

Although operations management is often a specialist business function, many of the ideas and techniques of operations management presented on this course are likely to be of value to any manager in any business.

This course will provide you with the skills and tools needed to manage your operation efficiently and effectively. Many case studies will be discussed during this practical course that will bring the theory to life.

Objective:

By the end of this interactive training programme, you will be able to:

Develop a strategy for your operation
Manage quality effectively
Design and manage processes
Manage inventories effectively
Plan material requirement efficiently
Apply useful new tools and models to improve planning and decision making

Course Outline

Day 1: Operations Strategy

Developing your mission and strategy for operational excellence.
Achieving competitive advantage through operational decisions.
Understanding the ten strategic operations management decisions.
Crafting a global operations strategy.

Day 2: Managing Quality

Understanding the relationship between quality and strategy.
Defining quality and its role in operations management.
Reviewing international quality standards and their applications.
Exploring Total Quality Management (TQM) and its tools.
The role of inspection and statistical process control (SPC).

Day 3: Process Strategy

Identifying and applying four key process strategies.
Conducting process analysis and design for efficiency.
Designing service processes and aligning them with operational goals.
Selecting equipment and technology to support operations.
Managing production technology and capacity planning.
Exploring the concept of process reengineering.

Day 4: Inventory Management and Aggregate Planning

Understanding the functions and importance of inventory management.
Reviewing inventory models for independent demand.
Exploring the nature and strategies for aggregate planning.
Methods for effective aggregate planning in manufacturing and service industries.

Day 5: Material Requirements Planning, Lean, Six Sigma, and Decision-Making Tools

Understanding dependent inventory requirements and the MRP structure.
Managing Material Requirements Planning (MRP) and lot-sizing techniques.
Exploring the extension of MRP and its application in service industries.
Understanding Distribution Resource Planning (DRP) and Enterprise Resource Planning (ERP).
Introduction to Lean Six Sigma and the DMAIC process.
Using decision-making tools such as decision tables and trees.

Schedule & Fees

3 For 2Offer

Get the most out of group training with our special discount! Register 3 of your participants together on the same course and only pay for 2.

Select Month

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April
June
July
September
October

Location

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Amsterdam
Frankfurt
London
Zurich

Amsterdam

$5,300

Duration: 5 Days

date: 07 - 11 Apr 2025

Frankfurt

$5,300

Duration: 5 Days

date: 02 - 06 Jun 2025

London

$5,300

Duration: 5 Days

date: 07 - 11 Jul 2025

Zurich

$5,600

Duration: 5 Days

date: 15 - 19 Sep 2025

London

$5,300

Duration: 5 Days

date: 13 - 17 Oct 2025

Leadership and Management

Operational Excellence

Duration:5 Days

date:02 - 06 Jun 2025

Frankfurt

$5,300

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Shayma Said

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+44 2071836657

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CPD Standards

Employees of professional or formally regulated bodies are generally expected to have CPD accredited training. This type of accreditation ensures that the training is knowledgeable, informed and constantly updated. It ensures our standards as a company are kept high and consistent.

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Recognition

All our courses are accredited by the CPD Standards Agency

Frequently Asked Questions

How can training courses be used as a company benefit?

Training is hugely beneficial to both yourself and your company. It enables you to employ new technologies, increases your productivity and enables you to be more autonomous. Have a look here at our infographic on the importance of training and development!

How often do you update your course content to ensure relevancy?

Our course content is constantly reviewed and updated to ensure we stay up to date with all the latest trends. After every course is completed we review the feedback and improve the material where necessary.

Do you keep your classroom environment and instructional methodologies current with today’s real-world workplace?

Yes, we focus our training on ‘real-world’ scenarios and our trainers are all highly experienced and skilled in their relevant fields.

Are your courses eligible for professional certification?

Yes, we offer certification with all our courses, every course is entitled to CPD (Continuous Professional Development) hours which you can put towards your professional portfolio.

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