The International Manager

Day 1: Working in an International Business Environment

• Explore the key challenges of working in international markets
• Manage diversity, devolved power, and dispersed teams effectively
• Turn the complexities of international business into strategic advantages
• Understand how to operate successfully in increasingly complex environments

Day 2: Understanding and Managing Cultural Diversity

• Analyse how national culture shapes working styles and behaviours
• Identify and respect different cultural values and business ethics
• Learn effective methods for working across cultures, focusing on perceptions of time, structure, and planning
• Understand the impact of cultural diversity and how to harness its strengths in the workplace

Day 3: Effective Communication and Leadership Across Borders

• Master the fundamentals of international communication in a business context
• Evaluate differences in communication styles and their impact on collaboration
• Explore variations in meeting practices and how to foster cooperation
• Develop leadership styles that align with cultural expectations and matrix management structures

Day 4: Managing Performance and Conflict in an International Context

• Motivate international teams by understanding values and managing expectations
• Manage and assess performance across different cultural frameworks
• Learn how to give feedback effectively in culturally diverse environments
• Address and resolve conflicts with cross-cultural sensitivity
• Adapt negotiation styles to different cultural priorities for successful outcomes

Day 5: Leading Virtual Teams and Personal Development Planning

• Facilitate communication across various locations and time zones
• Utilise technology effectively for virtual communication and team management
• Apply best practices for becoming an effective remote manager
• Prepare a personal action plan to support and apply learning in the workplace
• Reflect on key takeaways and strategies for leading global and remote teams