Leadership Essentials

Day 1: Leadership Principles and Core Competencies

• Introduction to the program objectives and structure.
• Exploring leadership concepts and different leadership styles.
• Understanding the roles and responsibilities of a leader in today's workplace.
• Applying the competency concept: measuring actual behaviours against leadership models.

Day 2: Building Effective Teams and Influencing Others

• Understanding group dynamics and the stages of team formation.
• Managing conflict and conformity within team situations.
• Overcoming interruptions and maintaining accessibility as a leader.
• Developing practical influencing skills to gain commitment from others.
• Practising assertiveness to enhance leadership credibility and communication.

Day 3: Managing People for High Performance

• Mastering delegation to empower team members and increase productivity.
• Coaching and developing staff to build capability and confidence.
• Motivating individuals and teams to drive engagement and results.
• Applying discipline appropriately to maintain team standards.
• Addressing people's problems and managing challenging behaviours effectively.
• Give and receive constructive criticism for continuous improvement.

Day 4: Decision Making, Problem Solving, and Performance Management

• Planning and priority setting to focus on achieving key objectives.
• Using creative thinking techniques to encourage innovative solutions.
• Identifying root causes of issues to solve problems effectively.
• Finding practical and strategic solutions to organisational challenges.
• Setting and agreeing on clear, measurable targets and goals with team members.
• Conducting review meetings and progress checks to ensure accountability.
• Implementing appraisal processes to assess and manage performance fairly.
• Handling poor performance through structured and supportive interventions.

Day 5: Continuous Improvement, Change, and Action Planning

• Monitoring and evaluating team performance to identify areas for growth.
• Encouraging creativity within the team and implementing meaningful change.
• Developing a SMART action plan to apply learning and strategies post-training.
• Conducting a seminar review and consolidating key learning points.