Become an Advanced Emotional intelligence Expert

Overview
Course Outline
Scheduled Dates

Course Overview

Decades of research now point to Emotional Intelligence (EI) as the critical factor that sets star performers apart from the rest of the pack. For example one meta-study published by the World Economic Forum found that 90% of top performers are also high in emotional intelligence. On the flip side, just 20% of bottom performers are high in emotional intelligence. You can be a top performer without emotional intelligence, but the chances are slim.

High emotional intelligence correlates with positive outcomes for leaders, teams and organisations. It’s strongly tied with higher performance and earnings. EI enables improved decision making, focus, teamwork, productivity and business networks; and reduces employee turnover, unhealthy conflict, and stress.

In this programme you’ll learn that EI can be developed, and how you can do this yourself.

We will use Daniel Goleman’s model of Emotional Intelligence, which consists of 4 domains and 12 emotional and social competencies.

Objective:

Discover how Emotional Intelligence can be developed
Develop understanding of the Daniel Goleman model of EI, which consists of 4 domains and 12 competencies
Explore the science of EI, both data on leadership outcomes and the neuroscience
Bring EI development to life for you in practical, actionable ways that you can take away and use with your teams back at work

Course Outline

Day 1 – The Emotional Intelligence Landscape

The Emotional Intelligence model developed by Daniel Goleman and Richard Boyatzis
Data about the power of EI
What the latest Neuroscience tells us about EI and human behaviour

Domain 1: Self Awareness

Explore the foundation stone of EI, Self Awareness, with theory, practical exercises and assessments
We will start to develop your Coach & Mentor skills to support each other’s development

Day 2 – Self Management

Explore the fundamentals of EI, with theory, practical exercises and personal action
Opportunities to practise your Coach & Mentor competency further
Domain 2: Self Management, consisting of 4 competencies
- Emotional Balance – building the muscle of skilful responses to emotional triggers
- Adaptability – applying EI to attitudes toward change
- Positive Outlook – learn from the psychological sciences, ways to develop your own and that of your high-performing teams
- Achievement Orientation – assess your motivations and the ways these help and hinder your best performance

Day 3 – Social Awareness

This is where the work of impactful Leadership happens
We will turn our attention to how we interact with others, with theory, practical exercises and personal action
Domain 3: Social Awareness, consisting of 2 competencies
- Empathy – a practical and structured approach to tuning in to others, whether you are seeking to influence upwards, lead your reports, or better serve your customers and other stakeholders
- Organisational Awareness – understanding how the human system of your organisation and its wider context operates, and how decisions are made

Day 4 – Relationship Management

This is where the ‘rubber hits the road’ as we explore how you impact others
Domain 4: Relationship Management, consisting of 5 competencies
- Influence – applying EI to the essential ability to influence others, at all levels
- Coach & Mentor – a look at how EI interacts with this core leadership competency, as we continue to practise in small groups
- Inspirational Leadership – dialling in to your personal leadership identity
- Conflict Management – we shouldn’t hope to avoid conflict altogether, it’s inevitable and can be healthy; explore a proactive approach to handling conflict skilfully
- Teamwork – applying EI to high-performing teams

Day 5 – Bringing it all together

Habits of Mind
Your Presentations
Action Planning – Your Takeaways for Continuing EI Development

Schedule & Fees

3 For 2Offer

Get the most out of group training with our special discount! Register 3 of your participants together on the same course and only pay for 2.

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Advanced Emotional Intelligence

Course Overview

Course Outline

Day 1 – The Emotional Intelligence Landscape

Day 2 – Self Management

Day 3 – Social Awareness

Day 4 – Relationship Management

Day 5 – Bringing it all together

Schedule & Fees

3 For 2Offer

$4,900

Duration: 5 Days

date: 02 - 06 Dec 2024

$4,900

Duration: 5 Days

date: 09 - 13 Dec 2024

$4,900

Duration: 5 Days

date: 03 - 07 Feb 2025

$5,300

Duration: 5 Days

date: 03 - 07 Mar 2025

$4,900

Duration: 5 Days

date: 24 - 28 Mar 2025

$4,900

Duration: 5 Days

date: 05 - 09 May 2025

$5,300

Duration: 5 Days

date: 01 - 05 Sep 2025

$4,900

Duration: 5 Days

date: 06 - 10 Oct 2025

$5,300

Duration: 5 Days

date: 03 - 07 Nov 2025

$4,900

Duration: 5 Days

date: 01 - 05 Dec 2025

Duration:5 Days

date:02 - 06 Dec 2024

$4,900

Questions? Speak to our friendly training advisor

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