Advanced Emotional Intelligence

Day 1 – The Emotional Intelligence Landscape

• The Emotional Intelligence model developed by Daniel Goleman and Richard Boyatzis
• Data about the power of EI
• What the latest Neuroscience tells us about EI and human behaviour

Domain 1:  Self Awareness

• Explore the foundation stone of EI, Self Awareness, with theory, practical exercises and assessments
• We will start to develop your Coach & Mentor skills to support each other’s development

Day 2 – Self Management

• Explore the fundamentals of EI, with theory, practical exercises and personal action
• Opportunities to practise your Coach & Mentor competency further
• Domain 2:  Self Management, consisting of 4 competencies
  • Emotional Balance – building the muscle of skilful responses to emotional triggers
  • Adaptability – applying EI to attitudes toward change
  • Positive Outlook – learn from the psychological sciences, ways to develop your own and that of your high-performing teams
  • Achievement Orientation – assess your motivations and the ways these help and hinder your best performance

Day 3 – Social Awareness

• This is where the work of impactful Leadership happens
• We will turn our attention to how we interact with others, with theory, practical exercises and personal action
• Domain 3: Social Awareness, consisting of 2 competencies
  • Empathy – a practical and structured approach to tuning in to others, whether you are seeking to influence upwards, lead your reports, or better serve your customers and other stakeholders
  • Organisational Awareness – understanding how the human system of your organisation and its wider context operates, and how decisions are made

Day 4 – Relationship Management

• This is where the ‘rubber hits the road’ as we explore how you impact others
• Domain 4:  Relationship Management, consisting of 5 competencies
  • Influence – applying EI to the essential ability to influence others, at all levels
  • Coach & Mentor – a look at how EI interacts with this core leadership competency, as we continue to practise in small groups
  • Inspirational Leadership – dialling in to your personal leadership identity
  • Conflict Management – we shouldn’t hope to avoid conflict altogether, it’s inevitable and can be healthy; explore a proactive approach to handling conflict skilfully
  • Teamwork – applying EI to high-performing teams

Day 5 – Bringing it all together

• Habits of Mind
• Your Presentations
• Action Planning – Your Takeaways for Continuing EI Development