Competency Based Recruitment and Interviewing

Module 1 - The Competency-Based Approach

• What are competencies?
• The purpose of competencies
• Why the competency approach is needed
• What difference it may make to the way you attract and select staff

Module 2 - Competency Frameworks

• The role of competency frameworks within the business
• Links to business goals, culture and values
• Examples of competencies
• Tailoring your competency framework for recruitment purposes.

Module 3 - Competencies and the Recruitment Process

• Advertising for people who match your competencies to attract the right applicants
• Designing the application form
• Defining short listing criteria and processes

Module 4 - Competency-Based Interviewing

• Designing the interview framework around the competency framework
• Creating the means to identify, record and judge evidence of competence through questioning
• Preparing to question for evidence of competency
• Taking notes that will enable fair and consistent evaluation

Module 5 - Assessment Centres

• Benefits and pitfalls of Assessment Centres
• Designing the selection processes as a whole
• Defining and agreeing the standards
• Creating the means to identify, record and judge evidence of competence through exercise
• Choosing and enabling the assessors
• Planning the process

Module 6 - Psychometrics and Competency-Based Selection

• What are psychometrics?
• Knowing what you are looking for
• Operational issues around using psychometrics
• Linking psychometrics to competency frameworks
• Feedback of test results and personality data

Module 7 - Decision making

• Defining the criteria for each stage of the process
• Planning the decision making process
• Feedback
• Evaluating the process