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A-Z of Credit Control

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  • Overview ImageOverview
  • Outline ImageCourse Outline
  • Scheduled ImageScheduled Dates

Course Overview

Maximize profitability and control risk in your organization's credit management with A-Z of Credit Control. This 5-day course covers all essential aspects of credit control, including contract understanding, legal frameworks, collection methods, and communication with debtors. You will learn how to effectively handle the collections cycle, choose the right collection methods, and use the appropriate language while speaking to debtors, including legal language for tougher situations. Sign up now and gain confidence in managing your credit control process.

Objective:

By the end of the A-Z of Credit Control course, you will have acquired the following skills and knowledge:

  • Understanding of the significance of efficient credit management
  • Awareness of your ability to boost your organization's profitability and risk management
  • Knowledge of the fundamental elements of a contract
  • Understanding of the legal framework related to credit control
  • Mastery of the various components of the collections cycle
  • Ability to employ the best strategies to collect debts through a combination of methods
  • Improved communication skills when speaking to debtors over the phone
  • Understanding of when and how to adopt a tougher approach with debtors, including the use of legal language
  • Greater confidence in managing your ledger and debt collection
  • Enhanced ability to run your credit control process effectively.
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Course Outline

Day 1:

  • Introduction to credit management and its significance
  • Overview of the impact of credit management on profitability and risk control
  • Discussion on the fundamentals of a contract

Day 2:

  • Overview of the legal framework relevant to credit control
  • Understanding the various aspects of the collections cycle
  • Introduction to techniques and methods for collecting cash

Day 3:

  • Focus on effective communication with debtors over the phone
  • Discussion on when and how to get tough with debtors, including the use of legal language
  • Practice session on telephone communication techniques

Day 4:

  • Overview of the best strategies to collect debts through a combination of methods
  • Review of ledger management and debt collection techniques
  • Group discussion and practice on the use of strategies and techniques

Day 5:

  • Review of the key concepts and skills learned throughout the course
  • Reflection on individual and organizational goals for credit control
  • Discussion on how to manage credit control processes effectively
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Schedule & Fees

3 For 2Offer

Get the most out of group training with our special discount! Register 3 of your participants together on the same course and only pay for 2.

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Location

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London

London

$4,900


Duration: 5 Days

date: 02 - 06 Dec 2024

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London

London

$4,900


Duration: 5 Days

date: 03 - 07 Feb 2025

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Barcelona

Barcelona

$5,300


Duration: 5 Days

date: 03 - 07 Mar 2025

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London

London

$4,900


Duration: 5 Days

date: 02 - 06 Jun 2025

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Prague

Prague

$5,300


Duration: 5 Days

date: 04 - 08 Aug 2025

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London

London

$4,900


Duration: 5 Days

date: 06 - 10 Oct 2025

Register Now
  • Finance and Accounting

A-Z of Credit Control

Rating: 4/5

Duration:5 Days

date:06 - 10 Oct 2025

London

London

$4,900


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    Our courses are delivered by highly experienced industry experts

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    Recognition

    All our courses are accredited by the CPD Standards Agency

Frequently Asked Questions

How can training courses be used as a company benefit?

Training is hugely beneficial to both yourself and your company. It enables you to employ new technologies, increases your productivity and enables you to be more autonomous. Have a look here at our infographic on the importance of training and development!

How often do you update your course content to ensure relevancy?

Our course content is constantly reviewed and updated to ensure we stay up to date with all the latest trends. After every course is completed we review the feedback and improve the material where necessary.

Do you keep your classroom environment and instructional methodologies current with today’s real-world workplace?

Yes, we focus our training on ‘real-world’ scenarios and our trainers are all highly experienced and skilled in their relevant fields.

Are your courses eligible for professional certification?

Yes, we offer certification with all our courses, every course is entitled to CPD (Continuous Professional Development) hours which you can put towards your professional portfolio.

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A-Z of Credit Control

  • United KingdomLondon
  • calendar06 - 10 Oct 2025
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  • United KingdomLondon
  • 06 - 10 Oct 2025
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