Communication Skills and Positive Teamwork Course

Overview
Course Outline
Scheduled Dates

Course Overview

High performing teams all have one thing in common. Highly effective communication.

On this course delegates will explore how different types of communication work from message creation and transmission through to interpretation. They will also consider the various barriers to communication and how to overcome them.

During the course, delegates will look at how group dynamics impact communication. Through practical exercises in a variety of different workplace scenarios, delegates will have the opportunity to use different techniques and approaches and discover what works best for them.

Objective:

By the end of this interactive training programme, you will be able to:

Communicate more effectively with your boss and co-workers.
Feel at ease in any business setting: meetings, client lunches and social functions.
Deal with difficult conversations and tough situations calmly and confidently.
Keep your attitude positive and your motivation high.
Communicate assertively and confidently, without coming across as overly aggressive.
Make a dynamic first impression with everyone you meet.
Double the amount of information you receive by using active listening skills.
Improve work relationships by building rapport with co-workers up and down the ladder.
Earn the reputation of an effective communicator who’s a highly valuable asset to the organization.

Course Outline

Day 1: Introduction to Communication

The nature of communication: creation, transmission, and interpretation of information
The different forms of communication: verbal, non-verbal, and written
The role of context in effective communication
Understanding the communication process and the sender-receiver model

Day 2: Barriers to Effective Communication

Identifying common barriers to communication
Overcoming physical, emotional, and psychological barriers
Analysing different types of communication: formal, informal, and non-verbal
Presentation techniques for clear and effective messaging

Day 3: Managing Effective Meetings

Setting clear objectives for meetings
Preparing an agenda and taking minutes
Gaining participation and contributions from team members
Action planning to achieve meeting objectives and follow-ups

Day 4: Negotiation Techniques, Strategies, and Tactics

Different approaches to influencing techniques in communication
Developing interpersonal skills for successful negotiations
Understanding stress and its effects on interpersonal communication
Adapting to the changing environment and its impact on communication

Day 5: Building Relationships with Superiors, Peers, and Subordinates

Understanding group dynamics and how they affect communication
Strategies for effective teamwork and collaboration
Developing rapport with co-workers at all levels
Maintaining positive and productive work relationships

Schedule & Fees

3 For 2Offer

Get the most out of group training with our special discount! Register 3 of your participants together on the same course and only pay for 2.

Select Month

All
October
November

Location

All
Amsterdam
London

Popular

London

$5,300

Duration: 5 Days

date: 27 - 31 Oct 2025

Popular

Amsterdam

$5,300

Duration: 5 Days

date: 10 - 14 Nov 2025

Communications and Public Relations (PR)

Communicating Positively with Team Members

Duration:5 Days

date:27 - 31 Oct 2025

London

$5,300

CPD Standards

Employees of professional or formally regulated bodies are generally expected to have CPD accredited training. This type of accreditation ensures that the training is knowledgeable, informed and constantly updated. It ensures our standards as a company are kept high and consistent.

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Why Choose London Training For Excellence?

Reliability

We will never cancel a confirmed booking
Support

We offer around the clock support
Tailored

We customise our courses to suit your personal learning needs
Quality

Our courses are delivered by highly experienced industry experts
Recognition

All our courses are accredited by the CPD Standards Agency

Frequently Asked Questions

How can training courses be used as a company benefit?

Training is hugely beneficial to both yourself and your company. It enables you to employ new technologies, increases your productivity and enables you to be more autonomous. Have a look here at our infographic on the importance of training and development!

How often do you update your course content to ensure relevancy?

Our course content is constantly reviewed and updated to ensure we stay up to date with all the latest trends. After every course is completed we review the feedback and improve the material where necessary.

Do you keep your classroom environment and instructional methodologies current with today’s real-world workplace?

Yes, we focus our training on ‘real-world’ scenarios and our trainers are all highly experienced and skilled in their relevant fields.

Are your courses eligible for professional certification?

Yes, we offer certification with all our courses, every course is entitled to CPD (Continuous Professional Development) hours which you can put towards your professional portfolio.

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