Certified Business Etiquette and Protocol

Overview
Course Outline
Scheduled Dates

Course Overview

This Londontfe Certified Business Etiquette and Protocol Programme is designed to help professionals understand the nuances of business etiquette and protocol in local and international settings. Participants will gain the skills needed to navigate professional interactions confidently, ensuring effective communication, relationship building, and the maintenance of a professional image in all business settings.

This comprehensive programme gives participants the skills and confidence to excel in any business environment, ensuring their actions reflect professionalism and cultural sensitivity.

Objective:

By the end of this course, participants will:

Master the principles of professional business etiquette and protocol.
Communicate effectively and confidently in diverse professional settings.
Apply proper protocol in meetings, events, and cross-cultural interactions.
Understand dining etiquette, business card etiquette, and gift-giving practices.
Demonstrate cultural sensitivity and adaptability in global business environments.

Course Outline

Day 1: Foundations of Business Etiquette

Understanding Business Etiquette: Definition and Importance
The Role of Professionalism in Building Credibility
Key Principles of Business Etiquette
First Impressions: Dress Code and Grooming Standards
The Art of Introductions: Titles, Names, and Handshakes
Networking Best Practices: Approaching and Engaging with Confidence

Day 2: Professional Communication Skills

Verbal Communication: Polished Speech and Language
Non-verbal communication: Body Language and Gestures
Writing Professional Emails and Business Correspondence
Handling Difficult Conversations with Tact
Telephone and Virtual Meeting Etiquette
Activity: Role-Playing Professional Interactions

Day 3: Protocol for Meetings and Events

Organizing and Participating in Effective Meetings
Protocol for Seating Arrangements and Agendas
Handling Conflicts and Disagreements Diplomatically
Business Event Etiquette: Dos and Don’ts
Proper Use of Business Cards: Exchange and Presentation
Workshop: Planning and Attending a Formal Business Event

Day 4: Dining and Social Etiquette

Dining Etiquette: Table Manners and Place Settings
Understanding Invitations and RSVPs
Protocol for Toasts and Speeches
Cross-Cultural Etiquette in Dining Settings
Gift-Giving Practices Across Cultures
Interactive Activity: Dining Etiquette Simulation

Day 5: Cross-Cultural Sensitivity and Global Protocol

Understanding Cultural Differences in Business Practices
Adapting Communication Styles for Global Audiences
Managing Stereotypes and Cultural Biases
Protocol for International Business Trips and Delegations
Case Studies: Business Etiquette in Key Global Markets
Final Assessment and Certification Ceremony

Schedule & Fees

3 For 2Offer

Get the most out of group training with our special discount! Register 3 of your participants together on the same course and only pay for 2.

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Location

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London

$4,900

Duration: 5 Days

date: 18 - 22 Feb 2025

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London

$4,900

Duration: 5 Days

date: 28 Jul - 01 Aug 2025

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London

$4,900

Duration: 5 Days

date: 10 - 14 Nov 2025

Communications and Public Relations (PR)

Certified Business Etiquette and Protocol Programme

Duration:5 Days

date:28 Jul - 01 Aug 2025

London

$4,900

CPD Standards

Employees of professional or formally regulated bodies are generally expected to have CPD accredited training. This type of accreditation ensures that the training is knowledgeable, informed and constantly updated. It ensures our standards as a company are kept high and consistent.

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59+ Countries with
3000+ Chapters

Why Choose London Training For Excellence?

Reliability

We will never cancel a confirmed booking
Support

We offer around the clock support
Tailored

We customise our courses to suit your personal learning needs
Quality

Our courses are delivered by highly experienced industry experts
Recognition

All our courses are accredited by the CPD Standards Agency

Frequently Asked Questions

How can training courses be used as a company benefit?

Training is hugely beneficial to both yourself and your company. It enables you to employ new technologies, increases your productivity and enables you to be more autonomous. Have a look here at our infographic on the importance of training and development!

How often do you update your course content to ensure relevancy?

Our course content is constantly reviewed and updated to ensure we stay up to date with all the latest trends. After every course is completed we review the feedback and improve the material where necessary.

Do you keep your classroom environment and instructional methodologies current with today’s real-world workplace?

Yes, we focus our training on ‘real-world’ scenarios and our trainers are all highly experienced and skilled in their relevant fields.

Are your courses eligible for professional certification?

Yes, we offer certification with all our courses, every course is entitled to CPD (Continuous Professional Development) hours which you can put towards your professional portfolio.

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