Certified Business Etiquette and Protocol

Overview
Course Outline
Scheduled Dates

Course Overview

This Londontfe Certified Business Etiquette and Protocol Programme is designed to help professionals understand the nuances of business etiquette and protocol in local and international settings. Participants will gain the skills needed to navigate professional interactions confidently, ensuring effective communication, relationship building, and the maintenance of a professional image in all business settings.

This comprehensive programme gives participants the skills and confidence to excel in any business environment, ensuring their actions reflect professionalism and cultural sensitivity.

LondonTFE Professional Certificate (LTFE)

At London Training for Excellence, we believe in empowering individuals to push boundaries and achieve their full potential. Our LTFE-Certified courses are designed for those ready to go the extra mile. Participants who complete the course and pass the final assessment on the last day will be awarded our LondonTFE Professional Certificate (LTFE), a testament to their commitment and expertise.

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Objective:

By the end of this course, participants will:

Master the principles of professional business etiquette and protocol.
Communicate effectively and confidently in diverse professional settings.
Apply proper protocol in meetings, events, and cross-cultural interactions.
Understand dining etiquette, business card etiquette, and gift-giving practices.
Demonstrate cultural sensitivity and adaptability in global business environments.

Course Outline

Day 1: Principles of Business Etiquette and Professional Conduct

Understanding the fundamentals and importance of business etiquette
Enhancing professionalism to build credibility and trust
Creating positive first impressions through attire and personal presentation
Conducting professional introductions and practicing respectful greetings

Day 2: Effective Communication in the Professional Environment

Mastering verbal communication for clarity and impact
Utilizing appropriate body language and non-verbal cues
Writing concise and courteous business emails and correspondence
Practising professional etiquette during phone calls and virtual meetings

Day 3: Business Protocol for Meetings and Corporate Events

Planning and participating in structured and productive meetings
Understanding seating arrangements, agendas, and hierarchical protocol
Managing disagreements and conflicts with diplomacy and tact
Exchanging business cards and adhering to professional standards during events

Day 4: Dining Etiquette and Social Protocols in Business Settings

Applying table manners and understanding formal dining etiquette
Responding appropriately to invitations and RSVPs
Conducting toasts and speeches with confidence and cultural awareness
Following accepted gift-giving practices in different business cultures

Day 5: Cross-Cultural Awareness and International Business Protocol

Recognizing and respecting cultural differences in global business practices
Adapting communication styles for international and multicultural audiences
Addressing cultural stereotypes and promoting inclusive behaviour
Preparing for international business trips and hosting foreign delegations

Schedule & Fees

3 For 2Offer

Get the most out of group training with our special discount! Register 3 of your participants together on the same course and only pay for 2.

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Marrakesh

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Marrakesh

$5,300

Duration: 5 Days

date: 09 - 13 Jun 2025

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London

$5,300

Duration: 5 Days

date: 28 Jul - 01 Aug 2025

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London

$5,300

Duration: 5 Days

date: 03 - 07 Nov 2025

Communications and Public Relations (PR)

Certified Business Etiquette and Protocol Programme

Duration:5 Days

date:09 - 13 Jun 2025

Marrakesh

$5,300

CPD Standards

Employees of professional or formally regulated bodies are generally expected to have CPD accredited training. This type of accreditation ensures that the training is knowledgeable, informed and constantly updated. It ensures our standards as a company are kept high and consistent.

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