Advanced Skills of Office Management and E-Secretariat

Day 1: The Role of an Office Manager in a Digital Workplace

• Core functions and responsibilities of an office manager or executive secretary.
• The impact of digitalization on office administration.
• Key skills for managing a modern office efficiently.
• Understanding workplace policies and professional etiquette.
   

Day 2: Digital Planning, Organization, and Workflow Optimization

• Step-by-step framework for effective digital planning.
• Managing documentation and records efficiently using digital tools.
• Structuring office processes and procedures using technology.
• Enhancing problem-solving and decision-making with digital solutions.
   

Day 3: Professional Communication in a Digital Office

• Writing clear and effective emails and digital correspondence.
• Best practices for virtual meetings and online collaboration.
• Managing internal and external communication effectively.
• Strategies for maintaining professionalism in digital interactions.
   

Day 4: Office Management Software and Digital Tools

• Using digital filing and classification systems.
• Creating professional presentations using office software.
• Time management strategies using digital calendars and task planners.
• Managing e-meetings and digital collaboration tools.
   

Day 5: Digital Filing, Archiving, and Confidentiality Management

• Implementing efficient electronic filing and archiving techniques.
• Identifying and classifying documents for easy retrieval.
• Managing confidential and sensitive information securely.
• Developing a professional image and adhering to workplace policies.