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Advanced Skills of Office Management and E-Secretariat

  • Overview ImageOverview
  • Outline ImageCourse Outline
  • Scheduled ImageScheduled Dates

Course Overview

Learning Objectives:

  Realise the importance of defining and understanding your crucial role as a secretary or office manager.
  Be able to plan, organize and prioritize effectively by using computer.
  Use filing and archiving systems by using computer effectively.
  Foster a productive and efficient office environment.
  Organize and structure processes and procedures by using computer properly.
  Better utilize and organize your time by using computer programs.
  File and archive your electronic documents easily.
  Use office management software effectively.

Objective:

  Realise the importance of defining and understanding your crucial role as a secretary or office manager.
  Be able to plan, organize and prioritize effectively by using computer.
  Use filing and archiving systems by using computer effectively.
  Foster a productive and efficient office environment.
  Organize and structure processes and procedures by using computer properly.
  Better utilize and organize your time by using computer programs.
  File and archive your electronic documents easily.
  Use office management software effectively.

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Course Outline

Day 1
Understanding the core components of the office manager role:

  •  Functions.
  •  Roles.
  •  Responsibilities.

 

Day 2
The Art of Effective Planning and Organizing by using computer:

  •  How to plan – a step by step framework for success.
  •  Documentation control – ensuring you have the facts at your fingertips.
  •  Organizing and structuring processes and procedures.
  •  Problem solving and decision making.

 

Day 3
Effective Communication – written and spoken:

  • Email communication.
  • Meetings.

 

Day 4
Office management software.

  •   Filing and classification of files.
  •   Making presentations.
  •   Time management by using computer.
  •   Planning for meeting management by computer.
  •   E-meetings management.

 

Day 5
Effective filing and archiving system by using computer:

  •   Understanding the different technique of filing and archiving.
  •   Document identification and classification.
  •   Document preparation.
  •   Office Etiquette. 
  •   Handling confidential information.
  •   Dealing with sensitive information.
  •   Developing a professional image.
  •   Policies and procedures.
  •   Archiving your E-mail and Documents.
  •   Exercises and case studies.
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Schedule & Fees

3 For 2Offer

Get the most out of group training with our special discount! Register 3 of your participants together on the same course and only pay for 2.

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$4,900


Duration: 5 Days

date: 03 - 07 Feb 2025

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Duration: 5 Days

date: 02 - 06 Jun 2025

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London

London

$4,900


Duration: 5 Days

date: 23 - 27 Jun 2025

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Duration: 5 Days

date: 07 - 11 Jul 2025

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Madrid

Madrid

$5,300


Duration: 5 Days

date: 04 - 08 Aug 2025

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London

London

$4,900


Duration: 5 Days

date: 06 - 10 Oct 2025

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Dubai

Dubai

$4,900


Duration: 5 Days

date: 01 - 05 Dec 2025

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  • Business Administration

Advanced Skills of Office Management and E-Secretariat

Duration:5 Days

date:07 - 11 Jul 2025


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    All our courses are accredited by the CPD Standards Agency

Frequently Asked Questions

How can training courses be used as a company benefit?

Training is hugely beneficial to both yourself and your company. It enables you to employ new technologies, increases your productivity and enables you to be more autonomous. Have a look here at our infographic on the importance of training and development!

How often do you update your course content to ensure relevancy?

Our course content is constantly reviewed and updated to ensure we stay up to date with all the latest trends. After every course is completed we review the feedback and improve the material where necessary.

Do you keep your classroom environment and instructional methodologies current with today’s real-world workplace?

Yes, we focus our training on ‘real-world’ scenarios and our trainers are all highly experienced and skilled in their relevant fields.

Are your courses eligible for professional certification?

Yes, we offer certification with all our courses, every course is entitled to CPD (Continuous Professional Development) hours which you can put towards your professional portfolio.

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Advanced Skills of Office Management and E-Secretariat

  • MalaysiaKuala Lumpur
  • calendar07 - 11 Jul 2025
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  • MalaysiaKuala Lumpur
  • 07 - 11 Jul 2025
By submitting this form you agree to our Terms and Conditions and Privacy Policy.

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